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BergHOFF Home

Clever by design. Loved for life.

BergHOFF is a leading international brand specializing in the development and distribution of advanced cookware and kitchenware, designed to elevate your everyday cooking experiences.

BergHOFF Home is our newest, dynamic branch within BergHOFF : a digital-first consumer brand that brings premium cookware, tableware, and home essentials directly to online shoppers. With a strong focus on quality and design, BergHOFF Home is committed to creating products that are practical, stylish, and accessible to a modern, digital-savvy audience. Our growing online presence (Shopify webshop, marketplaces, and social channels) allows us to serve both end customers and export partners with the same dedication to excellence.

Job Description – All-Round E-Commerce & Administration Coordinator

The Role

We are looking for a hands-on, all-round coordinator to join our BergHOFF Home team. As the central point of contact, you’ll ensure that all administrative and operational processes for our e-commerce activities run smoothly and efficiently. You will be the “fixer” who connects the dots across departments, systems, and partners, ensuring that everything stays on track.

Key Responsibilities:

• Manage the complete e-commerce administration flow: order processing, dispatch of goods, customer care, and replenishment.
• Oversee and maintain operations on Shopify and customer service via Gorgias.
• Support the marketing team with campaign execution, product launches, and online activities.
• Coordinate and collaborate with external agencies that manage optimization and performance on marketplaces (e.g., Amazon, Bol.com, Zalando, ...).
• Ensure alignment and smooth cooperation between internal teams and external partners.
• Actively troubleshoot and step in where needed to keep operations seamless.

Who We’re Looking For:

• An all-round administrative talent with a structured, problem-solving mindset.
• Knowledge of e-commerce platforms, marketplaces, and apps (experience with Shopify, Gorgias, Reviews.io, Klaviyo is a big plus).
• Multilingualism is highly valued – a good knowledge of English is required; French, German, or other languages are a strong asset.
• Strong communication skills and a service-oriented approach.
• Team-oriented yet comfortable working independently, with a proactive “can-do” attitude.
• Flexibility to take on varied tasks in a fast-evolving environment.

What We Offer:

• A diverse and impactful role within a young, growing, and international brand.
• The opportunity to be involved in all aspects of digital commerce and help shape the future of BergHOFF Home.
• A dynamic, supportive team environment where initiative is encouraged and valued.

Are you the enthusiastic E-commerce Coordinator we’re looking for?

Send your CV and motivation letter to cindy.coppens@berghoffworldwide.com and tell us why you’re the perfect addition to the BergHOFF Home team. We look forward to hearing from you!