description du poste

Are you confident in supporting and communicating with customers about their use of SAP?

Do you like being the first point of contact and making sure issues get to the right experts? Do you have a service-oriented mindset and a drive to make a real impact? Join Expertum and become a key member of our SAP Support Team!

The Job

As a First Line SAP Support Consultant, you will be the initial point of contact for our customers. You’ll communicate directly with them to understand their questions or issues and provide first-line support where possible. Tickets that fall within your area of knowledge, you handle independently. More complex matters are clearly documented and transferred to the appropriate colleagues (e.g. our functional or technical SAP-experts).

You’ll be part of an experienced and collaborative support team that values initiative, reliability, and customer satisfaction.

What we’re looking for:

• You have a first experience as an IT Support Engineer or Systems Administrator
• General IT systems experience is required, Database knowledge is an asset.
• Strong communication skills, customer oriented and out of the box thinker.
• Fluent in Dutch and English, French is an asset.

What’s in it for you:

• Deepen your SAP knowledge by supporting different customers whilst working together with a group of expert consultants.
• Grow within the SAP landscape — this role offers you the opportunity to build a strong foundation and evolve into more specialized or advanced roles over time.
• Enjoy the comfort of working in a human-centric company.
• Really make a difference in an innovative and dynamic environment.
• A working atmosphere where initiative and creativity is encouraged.