description du poste

Make your mark for patients

To strengthen our Global Quality Auditing department, we are looking for a talented profile to fill the position of: Head of Global Quality Auditing Business Operations – Braine l’Alleud, Belgium

About the role

The main objective of this role is to lead the Business Operations unit within Global Quality Auditing, serving as a central operational hub and providing cross-functional project management support to GxP Auditing Quality teams across all regions.

You will work with

As Head of Global Quality Auditing Business Operations, you will collaborate closely with various key stakeholders and teams within the organization. You will work with the Global Quality Auditing (GQA) Leadership Team to define and execute the GQA strategy, ensuring alignment with global objectives.

What you will do

• Strategic Planning and Execution: Collaborate with the Global Quality Auditing (GQA) Leadership Team to define and own the GQA strategy using a risk-based approach, and ensure effective implementation and execution.
• Team Advocacy: Champion the GQA organization by enhancing communication and collaboration across quality units and departments, strengthening the auditing quality community, and improving stakeholder relationships.
• Harmonization Engine: Standardize and simplify quality processes and systems across auditing units to increase efficiency, including oversight of the Transversal CPO role for Auditing.
• Tracking and Monitoring: Track progress on plans and projects, monitor GQA performance and compliance through KPIs, manage the GQA capacity model and budget, and identify efficiencies to enhance operational agility.
• Educate: Promote a culture of knowledge sharing and best practices within auditing units, drive continuous improvement and innovation, and oversee the GQA communication strategy (e.g., Town Halls, Q Corner).
• Evolve: Lead improvements in auditing units by enhancing skills and processes, centralize training plans for consistency and compliance, and provide education and guidance as needed.
• Due Diligence: Act as the central contact for due diligence support, coordination, and execution for the Quality Organization, and maintain the quality due diligence process in alignment with Business Development processes.
• Risk Management: Manage and follow up on GQA-owned risks, and represent GQA in the Quality Risk Committee.
• PVQC (Pharmacovigilance Quality Council): Oversee and coordinate GQA inputs for monthly PVQC meetings, including audit data gathering and alignment with the PVQC GQA representative.
• Project Management: Serve as the central hub for project management within GQA, including oversight, prioritization, and resource allocation in alignment with objectives and strategy.
• Management and Leadership: Balance team organization to achieve GQA objectives, recruit and develop team capabilities in line with UCB's strategy, and foster a development environment aligned with risk management and change principles.

Interested? For this position you’ll need the following education, experience and skills

• Master’s degree or other relevant Sciences Certification preferred (e.g., medical, pharmacy, nursing, public health).
• Fluent in English; proficiency in French is a plus.
• 10 years in the pharmaceutical industry within regulated areas (e.g., Research, Laboratory, Clinical, Pharmacovigilance, Manufacturing) and/or Quality Assurance expertise.
• Deep understanding of the BioPharma business, including drug development processes, post-marketing obligations, GXP principles, and digital trends.
• Direct expert knowledge of worldwide regulations and Quality Assurance principles, with substantial practical experience in complex situations.
• Ability to align GQA work with overall Quality business strategic plans and objectives.
• Capability to standardize execution paths across the organization, promoting consistency and efficiency.
• Strong leadership skills for managing teams, driving organizational goals, and fostering a culture of compliance.
• Effective written and verbal communication skills, with the ability to build relationships with team members, stakeholders, and other departments.
• Understanding of business and financial management, and strategic planning.
• Extensive knowledge of global pharmaceutical industry regulations, including GxP regulations, current and future industry trends, and understanding of major competitors/industry peers.
• Ability to manage multiple, complex projects simultaneously, including planning, executing, and monitoring progress.
• Ability to innovate and adapt to changing business environments.

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on