description du poste

Position: Head of Retail Education BeneluxMaison’s: Parfums Givenchy and Kenzo ParfumsDepartment: Retail EducationReports to: General Manager BeneluxContract type: Permanent JobExperience required: Minimum 10 yearsLocation: Brussels, Belgium Rotterdam, the NetherlandsDate of publication: January 2025“LVMH Fragrance Brands brings together the savoir-faire of two iconic Maison’s: Parfums Givenchy and Kenzo Parfums, creating highly desirable and bold fragrance and beauty products.Joining LVMH Fragrance Brands means being continually inspired by our couture heritage, it means being part of a positive transformation where your entrepreneurial spirit can flourish, it also means being empowered and being beautifully creative while raising the standards of operational excellence shared by the entire LVMH Group.Our unique spirit is promoted daily by our talents throughout the world acting with Determination, Agility, Realism and Empathy, encapsulating our 4 core key attitudes in the acronym DARE.Join us and DARE to be entrepreneurs of beauty!”Job ResponsibilitiesDevelop the market strategy for training in consistency with Head Quarter, Sales Marketing objectives. Manage the training activity and programs (in the classroom, on-line, e-learning and on the field) to ensure the retail sales goals of the company are achieved. Guarantee the brand sales speech consistency at point of sales.Manage the department team and budget, optimizing development costs and planning.Main ResponsibilitiesDEVELOPMENTRe-define local training strategies and structures, effectively supporting the brand sell-out strategies.Develop and plan training in line with the marketing and sales strategy, and adapt strategy to retailer specific environment.Contribute to business development in cooperation with marketing and sales team.Develop the strategy and training programs by adapting corporate training modules, and be creative in inventing new ways for delivering trainings.EXECUTIONOrganize and deliver training programs for sell-out staff – both general training programs individual coaching programs.Liaise with commercial team to offer both an adapted expertise program as well as on-going novelty training, on field, in classroom, e-learning and via coaching programs.Drive innovations in training format and ensure that My Beauty Play corporate tool is well used in BeNeLux.Manage and follow-up on budget for training department, optimize costs and planning.FOLLOW-UPHead of Retail Education carries out part of his / her missions in the office, and does regular store visits to ensure training coaching are optimal. He / she also carries out trainings on the field.Monitors sell-out team performance together with Sales Directors BeLux NL following training actions, as well as sell-out effectiveness of training activities.Be proactive in proposing actions to improve service sales efficiency of sell-out team especially in the perspective of LFB PRIDE Corporate project.ProfileStrong experience in training including delivery of training (experience with the cosmetic industry and/or retail would be a plus).Trilingual: Dutch, English French.Personal affinity with Givenchy Kenzo brands.Social skills: Leadership, Energetic, Sociable, Communicative, Positive, and Creative.Excellent overall presentation.Customer and sales focus.Computer skills: Excel, PowerPoint, Word, Teams, Zoom, Wooclap.PERSONAL SPECIFICATIONCapability to understand and defend our brands’ DNA.Innovative and creative thinker able to develop new ways to tell the story of our brands.Self-motivated, autonomous, with strong ability to take initiative and ownership.Problem solver, flexible, proactive and creative with attention to details.Team player.Multitasking with both operational and strategic vision.Customer and relationship focused.Additional InformationPOSITION WITHIN THE ORGANISATIONSUBSIDIARYRetail education department.Marketing PR department.Sales department.Finance department.Customer service.General Manager.CORPORATE TEAM / HQRetail education.Kenzo Givenchy teams.Forecasts teams.EXTERNALRetailer Teams.Suppliers.Temporary BC agencies.KEY FIGURES ASSESSMENT CRITERIA / OBJECTIVESDirect report headcount: 1.Ranking market shares.Budget monitoring.My Beauty Play Customer Survey KPIs.NS / OP of the Benelux entity. #J-18808-Ljbffr