description du poste

About the Company

This is a fantastic opportunity for an IT Support Engineer looking to take on an exciting role within a dynamic and international company. You will be the go-to IT expert in Belgium and occasionally in the Netherlands, providing essential technical support to local offices while working closely with a professional and collaborative team. As part of our competitive benefits package, we offer transportation coverage—whether it’s a travel allowance or a company car—to ensure seamless mobility between office locations.

About the Role

As an IT Support Engineer, you will:

• Support new employees by preparing IT startup kits and ensuring a smooth onboarding experience.
• Manage and optimize mobile phone subscriptions and confirm goods or services received.
• Coordinate with telecom vendors for local deliveries and follow-ups.
• Assist with local network solutions (e.g., HVAC, alarm systems, CCTV).
• Provide basic support for CCTV systems and hardware.
• Handle IT requests (RITM creation & tracking) and work with local office leads to plan for new IT needs and purchases.
• Be the on-site IT expert for approximately 100+ end users across three office locations.

Responsibilities

You will be based in Belgium and provide support across the following offices:

• Mechelen – Bedrijvenlaan 5
• Brussels – Kortenberglaan 120
• Rotterdam (occasional travel) – Netherlands, Weena 760

Note: Travel between sites will be covered by a transport allowance or a company car.

Qualifications

Experience: 2+ years in IT support, helpdesk, or desktop support.

Education: BE / B-Tech Engineering degree or equivalent.

Required Skills

Technical Skills: Strong knowledge of hardware, networking, telecom support, and IT troubleshooting.

Languages: Fluent in English & Dutch (written and spoken).

Soft Skills: Excellent problem-solving skills, attention to detail, and ability to work independently.

Pay range and compensation package

Competitive salary: €38,000 – €40,000 gross per year

Transport coverage: Company car or travel allowance for commuting between sites