description du poste

Onsite IT Support Engineer Are you passionate about providing top-notch technical support? Do you thrive in a fast-paced environment where you can make a real difference? If so, we encourage you to apply for our Onsite IT Support Engineer position! Responsibilities: Install, upgrade, support, and troubleshoot Windows, Mac, and other authorized desktop software/applications. Install, upgrade, support, and troubleshoot end-user workspace hardware, including desktops, laptops, printers, mobile devices, video and conferencing equipment, and other authorized peripheral equipment. Perform general preventative maintenance tasks on devices and software. Maintain excellent verbal communication skills, effectively communicating with technical and non-technical colleagues at all levels. Be a highly motivated team player with the ability to manage changing priorities. Create, maintain, and publish relevant support documentation to assist end-users with quick incident resolution and service requests, promoting self-sufficiency. Required Skills: Good general understanding of IT principles such as Networks, Hardware, and Domains. Good working knowledge of operating systems like Windows and Mac, along with related software and applications. Good experience in end-user device hardware and software troubleshooting. Experience with building, configuring, replacing, and troubleshooting EUC hardware components. Awareness of Data Backup principles. Logical and analytical approach to work. Good experience supporting devices such as printers and meeting room equipment. Benefits: Competitive salary and benefits package. Opportunity to work with cutting-edge technology. Collaborative and supportive work environment. Potential for professional growth and development.